We're delighted to offer exchanges for items that remain unused, unworn, unwashed, unaltered, and undamaged, within 7 days of receiving your order in Singapore. Please be aware that exchanges are exclusively available for different shoe sizes and are not applicable to different designs or colors. We are committed to ensuring your satisfaction. Please be aware that any product returned without the complete original packaging and accessories, such as the box, menu, coupons/vouchers, and other items originally included with the product upon delivery, will not be eligible for an exchange. Failure to meet these requirements may result in the rejection of the return or exchange request, as well as any refund requests. For international exchanges, you are responsible for the postage costs associated with returning or exchanging items. Kindly inform us via text or email about the details of the items you received and your preferred shipping method for returning the items to us.
Please note that items purchased with promotional codes and sale items are not eligible for exchanges.
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